Pursuing a career as call centre executive is highly rewarding and lucrative for you. You need to be very hard working and diligent for this job. Your command over the language should be excellent. There are two types of call centers- domestic call centre and international call centers. In domestic call centers, you need to talk to customers of your country and in international call centers you need to talk to foreigners. In order to talk to the foreigners, you need to well-versed with the accent of foreigners. A minor mistake might lead to misunderstanding. Some of the frequently asked questions are being explained below. Go through them with an apt attention so that you do not face any problems while facing interview.
Tell something about yourself or describe yourself
This question is put as soon as you come face to face with the interviewer. This question is asked to take away your nervousness at first sight. While describing yourself, first of all you should tell about your name, date of birth, educational qualification, experience if any, family background and hobbies.
Why do you want to join call center?
This question is asked to know the curiosity of the interviewee as why you want to join call center. For this, you may say that it is one of the most booming industries where you want to prove your caliber. Apart from this, you can also say that there are greater chances of earning money in comparison to other industries.
Where do you see yourself after five years in this company?
This question is asked to gauge your efficiency of doing work in the company. Obviously, you should say that you will be at one of the tops posts of the company. Never say that you will be at where you are at the present time. If you say so, then interviewer will certainly think that you are not progressive and so may neglect you.
Why should I hire you?
For this, you should say that you are looking for one of the most rewarding and profitable jobs and you think that you should be given chance to prove your mettle and caliber.
So, these were some frequently asked question, which may be asked to you when you go for call centre executive interview. Your attire also holds great meaning at the time of interview. So, please dress up smartly and comb your hair well. While being interviewed, be cool and composed.
